The Bahrain Institute of Hospitality and Retail (BIHR) is a private college committed to meet the needs of the tourism and hospitality industry by providing highly trained professionals with a right attitude and personal qualities necessary to deliver the highest standard of service with professional competence and personal integrity. BIHR is a showcase of successful collaborative effort between the government, private sector and employers to build national capabilities through training for employment.

We offer the following exciting courses to those pursuing a career in the world’s – and Bahrain’s – fastest growing industry.

Why you should choose these courses
• All these courses are supported by Tamkeen (the Bahraini Labour Fund) and students accepted for a course receive a stipend.
• All courses combine classroom instruction with practical demonstrations and on-the-job training.
• On-the-job training is with Bahrain’s leading employers.
• After successful completion of theoretical instructions, demonstrations and on-the-job training, the student will be eligible to take an examination. The certificates are awarded by the Bahrain Institute of Hospitality and Retail to successful candidates.

Certificate Course in Front Office (Length: 7 months)
This course, which is open to male and female candidates, provides training in all facets of Front Office Operations including reservations, bookings, complaint handling, bell desk operations and tourism. You require a pleasant personality, good communication and number skills, and should be willing to work flexibly.

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Certificate Course in Housekeeping (Length: 6 months)
Housekeeping is the most important department in any hotel. This course covers all aspects of Housekeeping including cleaning, upkeep and maintenance of rooms, accommodation facilities, back of house and cleaning of public areas. Housekeepers must be physically fit, with sound communication skills and be willing to work flexibly.

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Certificate Course in Food and Beverage Service (Length: 7 months)
The course exposes students to the service of alcoholic beverages and only such of those candidates who are not constrained by this exposure should consider applying for this programme. The course is open to both male and female candidates and the people who are most likely to benefit from the course would be those who have pleasant personality, amicable disposition, extremely good communication skills, numerical abilities and willing to work flexible and long hours.

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Certificate Course in Food Preparation and Pastry and Bakery (Length: 9 months)
The course would best meet the needs of such jobseekers who have good physique, creative abilities, willing to work with their hands, and have a desire to learn international cuisine and the fine aspects of bakery and confectionery. Students specializing in bakery and confectionery often go in for self-employment.

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Certificate Course in Cross Selling and Cashiering (Length: 6 months)
The course provides training in all facets of the retail Operations comprising of the Cashier, sales person, product demonstration, product knowledge, types of jobs in retailing. The course covers all aspects of Retail Operations skills and knowledge necessary to meet the requirements of an entry-level candidate/employee. 

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